Job Summary

• The Sales Cashier is responsible to process customer purchases accurately and efficiently while providing excellent customer service. They are responsible for operating cash registers, handling transactions, and providing information about products and services to customers. Additionally, Sales Cashiers may assist in maintaining store cleanliness, restocking merchandise, and resolving customer inquiries or concerns. Their role is essential in ensuring a positive shopping experience for customers and facilitating smooth and secure transactions at the point of sale.

Job Responsibilities 1

• Operate cash registers and POS systems to accurately process customer purchases.
• Greet customers warmly, answer inquiries about products, and provide assistance as needed.
• Scan items, process payments, and issue receipts to customers.
• Ensure pricing accuracy and apply discounts or promotions as appropriate.
• Count cash in the register at the beginning and end of shifts to ensure accurate amounts.
• Maintain a clean and organized checkout area, including bagging purchases and restocking merchandise.
• Resolve customer complaints or concerns in a professional and timely manner.
• Collaborate with other store staff to maintain inventory levels and assist with restocking shelves.
• Adhere to cash handling procedures and security protocols to prevent theft or fraud.
• Upsell additional products or services to customers to increase sales and enhance their shopping experience.

Skills

Job Knowledge & Skills

Proficiency in operating cash registers and POS systems to process transactions accurately and efficiently.

Familiarity with store merchandise, including features, benefits, and pricing, to provide accurate information and assist customers in making purchasing decisions.

Strong mathematical aptitude to calculate prices, discounts, and change quickly and accurately.

Excellent communication and interpersonal skills to interact with customers courteously, address inquiries, and resolve issues effectively.

Keen attention to detail to ensure accuracy in processing transactions, handling cash, and maintaining pricing integrity.

ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

Minimum 3 year(s) working experience, 2 year(s) relevant working experience, 2 year (s) GCC is a plus

Competencies

Accountability

Collaboration

Direct Customer Interface L1

Internal Controls L1

Inventory Management L1

Leadership

Quality

Reconciliation L1

Resilience

Standards and Procedures L1

Education

Bachelor's Degree in Accounting