Lead Sales Engineer

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Date: 27 May 2024

Location: QA

Company: Power International Holding

Job Summary

• The Lead Sales Engineer is responsible for leveraging technical expertise to support the sales process and drive revenue growth. This role involves providing technical guidance and product knowledge to the sales team, assisting in product demonstrations and presentations, and effectively communicating the value proposition of the Company's products or services to clients. Additionally, Lead Sales Engineers often collaborate with cross-functional teams to develop customized solutions, address technical inquiries or concerns, and ensure that customer requirements are met. Ultimately, their goal is to bridge the gap between technical complexities and customer needs, facilitating successful sales outcomes and fostering long-term client relationships.

Job Responsibilities 1

• Offer in-depth technical knowledge about the products or services being sold, aiding in customer understanding and decision-making.
• Assist the sales team by providing technical guidance, creating customized solutions, and addressing complex technical inquiries to enhance the effectiveness of sales efforts.
• Conduct product demonstrations and presentations to showcase features, benefits, and functionalities, effectively illustrating the value proposition to potential clients.
• Collaborate with customers and internal teams to develop tailored solutions that meet specific requirements, ensuring alignment between technical capabilities and customer needs.
• Provide pre-sales support such as preparing technical documentation, responding to Requests for Proposals (RFPs), and participating in bid processes to secure new business opportunities.
• Build and maintain strong relationships with customers, understanding their technical challenges, and offering proactive solutions to address their needs.
• Conduct training sessions for the sales team to enhance their technical understanding and product knowledge, empowering them to effectively communicate with clients.
• Post-Sales Support: Offering post-sales technical support, troubleshooting issues, and facilitating smooth implementation processes to ensure customer satisfaction and retention.
• Market Analysis: Monitoring market trends, competitor activities, and customer feedback to identify opportunities for product improvement or innovation, guiding product development initiatives.
• Reporting and Analysis: Generating reports on sales performance, technical trends, and customer feedback, providing insights to management for strategic decision-making and continuous improvement efforts.

Skills

Job Knowledge & Skills

Job Experience

Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus

Competencies

Accountability

Collaboration

Corporate Sales L3

Group Sales L3

Leadership

Quality

Resilience

Sales Planning L3

Sales Strategies L3

Sales Technical Support L3

Education

Bachelor's Degree in Engineering or Marketing