• Deploy workstations as and when required for RLP and provide end-to-end desktop/laptop assistance and system support for RLP staff during the Build and Transition phases.
• Assist the Analysts in deploying and configuring the IT Systems to be deployed for RLP.
• Lead all activities related to Conference and Meeting Rooms set up for RLP.
• Work on and deliver special projects and related works for RLP as and when required.

Skills

• Bachelor’s degree in information technology, Computer Engineering, or related field.
• Must have excellent Windows desktop support experience with excellent communication skills.
• Must have experience in working with Windows Server 2016 and newer versions.
• Must have experience in remote control software.
• Must be customer oriented and should have hands on experience of supporting business users for various IT services and applications.
• Solid understanding and working experience of IT Service Management concepts such as SLA, Service Requests, Support Requests, Change Management, etc.
• Must have experience in working on and supporting any Helpdesk ticketing solution.
• Strong knowledge of IT security, controls, and network infrastructure, with some IT planning experience.
• Certifications like MCSE, MCITP, MCM, MCSM; A+; HP Service Technician or equivalent.
• Three or more years’ experience in handling various Microsoft systems and infrastructure technologies – e.g., Backup, Servers, Storage, etc.
•  Must have experience working in the Oil and Gas sector and have undergone training and/or have HSE certifications from the Oil and Gas sector for those trainings.
• Must have a valid Qatar Driver’s license.