Ready to grow client portfolios through needs-based banking and strong risk management?

Why HSBC

HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

The Opportunity

This role provides dedicated relationship management for a portfolio of customers with accountability for sales, service, risk and operational delivery. You’ll strengthen and expand existing client relationships by using HSBC’s extensive network to identify growth opportunities and connect customers to the right solutions. The role includes close partnership with internal teams such as Sales, Product Development and Risk and Compliance and may operate within a single country or across multiple countries. Success means delivering sustainable revenue growth by understanding customer needs and improving the quality and cadence of client engagement. It also means maintaining robust credit, operational and financial crime controls across the client lifecycle. You’ll help ensure fair outcomes for customers while protecting HSBC through effective risk identification, monitoring and escalation.

What You'll Be Doing

• Grow the business sustainably by identifying opportunities to expand the portfolio and broaden client relationships using HSBC’s network
• Generate revenue growth by understanding customer needs and applying a needs-based approach to increase new business
• Manage work and support resources to improve the quality and timeliness of client visits and opportunities
• Partner with Group colleagues to deliver appropriate needs-based solutions for customers
• Build insight into each client’s business and industry to enrich client conversations and support fair outcomes
• Complete proactive credit risk assessments and customer due diligence reviews to deepen understanding of client risk
• Manage financial crime risk across the client lifecycle by identifying, assessing, monitoring, escalating and mitigating risk
• Maintain adherence to operational risk standards and policies and report breaches in line with local procedures
  
  

What We're Looking For,

• A full-time graduation degree in Accounting or Finance would be required.
• Experience in identifying customer requirements and present suitable banking solutions would be advantageous.
• Experience in conducting credit risk assessments including risk identification, monitoring and escalation would be an advantage.
• Experience completing customer due diligence reviews and maintaining robust client risk understanding
• Operate effectively in high AML and sanctions risk environments with sound judgement across the client lifecycle
• Maintain strong operational risk and compliance discipline including adherence to standards and escalation of breaches
• Partner effectively with internal stakeholders such as Sales, Product Development and Risk and Compliance teams
• Build and maintain strong product knowledge and market awareness including competitor and market developments
  
  

Building sustainable client growth

This is a role with clear impact - helping customers grow while ensuring HSBC manages risk well and delivers fair outcomes. You’ll work across a broad stakeholder network to connect clients to the right capabilities and deepen relationships over time. The remit can span an area within a country or multiple countries offering variety in client needs and market context. If you’re looking to take ownership of portfolio outcomes across revenue, service and risk this role offers meaningful scope. Apply to help shape stronger client relationships and sustainable growth at HSBC.

You’ll achieve more at HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.