Additional Information
Job Number 26106987
Job Category Rooms & Guest Services Operations
Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Preferred Qualifications
Education: High school diploma or G. E. D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
معلومات إضافية
رقم الوظيفة 26106987
فئة الوظيفة غرف وخدمات الضيوف
الموقع مركز المؤتمرات شارع ويست باي، الدوحة، قطر، قطر،VIEW ON MAP
الجدول دوام كامل
هل الموقع بعيد؟ ن
نوع المنصب غير إداري
ملخص المنصب
وظائفنا ليست مجرد ضمان تسجيل وصول / خروج سلس للضيوف. بل نهدف إلى بناء تجربة مميزة ولا تُنسى. يقوم خبراء تجربة الضيوف بمبادرة تقديم مجموعة واسعة من الخدمات التي ترشد الضيوف طوال إقامتهم. لديهم الصلاحية للتجول في مساحتهم والقيام بما يلزم. سواءً كان ذلك بمعالجة الاحتياجات التشغيلية، أو تلبية طلبات الضيوف، أو إكمال التقارير، أو مشاركة أبرز المعالم في المنطقة المحلية، يجعل خبير تجربة الضيوف المعاملات جزءاً من التجربة.
بغض النظر عن المنصب الذي تشغله، هناك بعض الأشياء الحاسمة للنجاح – خلق مكان عمل آمن، الالتزام بسياسات وإجراءات الشركة، الحفاظ على السرية، حماية أصول الشركة، uphold معايير الجودة، والتأكد من أن مظهرك الشخصي والزي والاتصالات مهنية. سيكون خبراء تجربة الضيوف واقفين ويتحركون (واقفًا، جالسًا، أو يمشون لفترة مطوّلة) ويتعاملون مباشرة مع العمل (يحرك، يرفع، يحمل، يدفع، سحب، ويرتب أشياء لا يتجاوز وزنها 10 أرطال بدون مساعدة). إن القيام بكل هذه الأمور بشكل جيد (وأي مهام وظيفية معقولة أخرى مطلوبة) أمر حاسم لخبراء تجربة الضيوف – حتى تكون الأمور صحيحة لضيوفنا ولعملنا في كل مرة.
المؤهلات المفضلة
التعليم: شهادة الثانوية العامة أو ما يعادلها.
الخبرة الوظيفية ذات الصلة: لا خبرة ذات صلة.
الخبرة الإشرافيّة: لا خبرة إشرافية.
رخصة أو شهادة: لا يوجد
في ماريوت الدولية، نحن م Dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
تسعى فنادق ماريوت إلى رفع مستوى فن الضيافة، مبدعين في كل فرصة مع الحفاظ على راحة الاسم المألوف في جميع أنحاء العالم. كموفّر خدمة مع فنادق ماريوت، ستساعد في الحفاظ على وعد