An Area Manager is responsible for the effective and efficient management for the pharmacies assigned. This responsibility involves active participation in the day-to-day operations, customer care management, pharmacy management & other duties assigned.

Responsibilities

1. Active supervision in the day-to-day management of pharmacy assigned in the Area including but not limited to only update of registers and the reporting of pharmacy staffs.
2. Work jointly with the duty pharmacist and supervise the internal duties and responsibilities assigned to their respective team members, with close monitoring and timely reporting to reporting in charge.
3. Monitor the daily performance trend of the pharmacies assigned in your area and ensure daily goals are met by the pharmacies.
4. Actively participate in daily business performance including achieving goals set for Promotions, In-House product, Liquidation of near expiry products and etc.,
5. Monitor and report on competitor activity and identify opportunity areas in the vicinity.
6. Monitor and understand the customer complaints and suggestions to ensure our services are improved.
7. Enlightening and monitoring the pharmacy staffs on the liquidation of the near expiry products.
8. Responsible to undertake and coordinate to all statutory updates with the team and address all the issues like related to statutory compliance, maintenance of the records and Pharmacy.
9. Ensure and supervise team regarding dispensing of correct medication and guide the team to provide effective and appropriate counseling for Patients/ customers.
10. Conduct training and monitor the assigned team to improve the service delivery by ensuring a complete solution is provided for all their Pharmacy needs.
11. Ensure to improve the performance of the pharmacy by encouraging the colleagues, sharing information about ideas, arranging stocks products/ medicines, new products and giving proper direction in related areas.
12. Ensure the Pharmacies maintain safe and clean working environment by complying with procedures, rules, and regulations.
13. Engage and participate in programs that develop pharmacological knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.

Qualifications

5 Years Work Experience in similar role in GCC

MBA in Marketing or Operations with Pharm D, Masters & Bachelors Degree in Pharmacy

Or Pharm D, Masters & Bachelors Degree in Pharmacy

Willing to Relocate to Qatar if the candidate is in another GCC country.