Position Description:

The IM&T Service Delivery Lead is responsible for coordinating the in-country activities associated with the development, deployment of the solution and its ongoing performance.

This includes the day-to-day IM&T task resolution whilst supporting the non-recurring stand up of capability within Qatar.

There is a need for the resource to be flexible to support other aspects of the operation such as the Branch and Joint Venture offices and support Main Operating Base as required.

Requirements:

•Preferably UK Nationals.

•ITIL V4 Foundation certification.

•AZ-900 - Microsoft Azure Fundamentals.

•AZ-104 - Microsoft Azure Administrator Associate.

•Microsoft Azure / Intune, day to day support of IM&T Infrastructure – including Cloud solutions (M365 / Azure), Networks, systems & Applications.

•Strong Project Reporting skill and relevant experience in the co-ordination and facilitation of IM&T solution development and delivery.

•A solid understanding of a broad range of IT Disciplines and IM&T Functional Governance.

•Significant experience of IT infrastructure.

•A strong understanding of Air Sector processes, including the ELC and LCM Review processes.

•Understanding and experience of working the Middle Eastern culture.

•Communications skills will be needed to translate IM&T concepts and options in plain business

language to better inform decision making.

•Appreciation of Project Management basics, managing to time cost and quality.

•Excellent communication skills.

•Ability to self-motivate to deliver results often in challenging timescales.

•Regular interface with Business and Functional Teams across Air Sector and beyond when required.