· Configuration of SAP Business One to meet the requirements of the client’s business
· Data migration and report writing
· Working on implementation projects, functionality enhancements to existing systems and upgrade projects
· Requirements gathering and the identification and analysis of gaps between SAP Business One and the client’s current business processes
· Consultation with the customer on how to effectively manage the changes required when implementing SAP Business One
· Becoming a trusted advisor and consultant to our established customer base
· Working with the services delivery management team to continually improve our delivery processes to customers
· Clearly defining project scope with our clients and internal project stakeholders by relating the tasks required to the time taken to deliver results
· Assisting the presales team with detailed functional proposals and demonstrations of SAP Business One
· Helping the support team in the resolution of escalated customer issues in a timely manner, making sure that APH adhere to service level agreements and meet our customer’s expectations
Skills Required
- Minimum 5 years of experience in implementing SAP Business One
- Arabic speaking
- Project and time management skills with a successful and demonstrable track record
- Excellent written, spoken and listening communication skills
- A focus on being part of a highly motivated and professional team
- The ability to learn new ideas and skills with speed and confidence
- Self-motivation to work independently when required and driven to achieve success in the consultancy sector