Objective

To ensure this department’s continuous growth and generation of revenue by making the marketing plan in line with the principal strategy and work rigorously on execution of the same on timely manner, He individually contributes at an expert level to meet set short to medium term objectives.

Job Description

• First level customer/ supplier interface
• Solves Tier 1 escalated problems within prescribed guidelines ensuring complete customer/ supplier satisfaction and contributing towards developing customer loyalty and principal retention.
• Interface with Finance & logistics team to ensure on-time deliveries of products and collections of payments from customers and goods ordering and payments to suppliers.
• Monitors internal stock level to maintain proper supply chain.
• Prepare yearly forecasts & budgets and draw up weekly/monthly action plans to achieve the same.
• Work closely with all departments, especially the project team to ensure timely execution of projects.
• Prepares technical & commercial proposals & offers.
• Promotes companies’ products to customers on daily basis and attends to their concerns & issues.
• Ensures proper transfer of information from clients to suppliers and vice versa.
• Informs Suppliers of any adverse product performances to take suitable action on time.
• Updates clients of latest product releases and other developments.
• Develops good relationships with Logistics team & management of suppliers.
• Responsible for planning and maintaining inventory of the department.
• Responsible for proper expiry management of products.
• Ensure timely invoicing, deliveries and installation of related products at Customer site.
• Follow up tough collection accounts.
• Negotiate better pricing & offers with suppliers.
• Monitors work of Sub-contractors/ consultants, whenever they’re employed for projects.
• Assists Project Team in executing related projects.
• Provides Finance Team with all assistance to ensure proper collection of receivables and transfer of payables.
• Assist Engineering Team with installations & maintenance of equipment’s.
• Ensure complete customer satisfaction with regards to products and support.

Skills & Requirements

• University Degree with a medical background for eg. Doctor of Medicine, Bachelor of Pharmacy, Nursing, Science.
• Minimum of 2 years experience handling similar product range and specialties, 5 years preferred.
• Advance knowledge of Cardiac related diseases, medical devices used & services.
• Should have strong communication & negotiation skills.
• Should be able to work under pressure and be able to meet deadlines.
• Should have advance computer skills.
• Aged between 25-35 years.
• Well versed in English language, knowledge of Arabic is an added advantage