Job Summary: The Sales Executive is responsible for promoting and selling coffee products to customers. They play a key role in driving sales, establishing and maintaining customer relationships, and ensuring customer satisfaction. The ideal candidate is passionate about coffee, possesses excellent communication skills, and has strong sales acumen.

Key Responsibilities:

1. Sales Generation:

• Actively seek out and engage potential customers to promote coffee products.
• Utilize persuasive selling techniques to communicate the unique features and benefits of the coffee products.
• Meet or exceed sales targets by effectively closing sales deals.
• Continuously expand the customer base and identify new business opportunities.

2. Customer Relationship Management:

• Build and maintain strong relationships with existing and potential customers.
• Provide exceptional customer service and support to ensure customer satisfaction.
• Address customer inquiries, resolve complaints, and offer appropriate solutions.
• Regularly follow up with customers to maintain ongoing relationships and secure repeat sales.

3. Product Knowledge:

• Develop a deep understanding of the coffee products, including their origins, flavor profiles, and brewing methods.
• Stay up-to-date with industry trends, new product launches, and competitor offerings.
• Educate customers on the different types of coffee available and help them choose the most suitable options based on their preferences.

4. Marketing and Promotions:

• Assist in the planning and execution of marketing strategies to promote coffee products.
• Participate in events, trade shows, and demonstrations to showcase and sample the products.
• Collaborate with the marketing team to develop sales collateral, such as brochures, flyers, and product catalogs.

5. Sales Reporting and Analysis:

• Maintain accurate and up-to-date records of sales activities, customer interactions, and leads in a CRM system.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Prepare regular sales reports and presentations to share with the management team.

Qualifications and Skills:

• High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is preferred.
• Hold a Qatari driving license
• Proven experience in sales, preferably in the food and beverage industry.
• Strong interpersonal and communication skills.
• Exceptional customer service abilities.
• Knowledge and passion for coffee and coffee culture.
• Ability to work independently and as part of a team.
• Excellent negotiation and persuasion skills.
• Proficiency in using CRM software and other sales tools.
• Ability to work in a fast-paced environment and meet sales targets.
• Flexibility to work weekends, evenings, and holidays as required.

Job Type: Full-time

Salary: QAR3,000.00 - QAR4,000.00 per month

Language:

• English (Preferred)

License/Certification:

• Driving License (Required)