With an extensive global network, highly-experienced staff and premium facilities, we offer a high-quality air freight service to our growing list of customers around the world.

As the business expands, we are pleased to announce an incredibly exciting opportunity to join our Cargo Operations Team in Tehran, Iran as a Cargo Operations Officer.

The role duties and responsibilities includes:

• Monitor smooth cargo operations at the station through close coordination with the GHA’s and staff within the station/region.
• Continuously monitor and develop adherence to regulations as outlined by local authorities and regulatory bodies.
• Ensure strict compliance to IATA regulations for effective movement of inbound and outbound cargo whilst reducing operation costs involved.
• Maintain on time performance or aircraft operations and ensure no delays occur due to ground operations, throughout the delegate station/region.
• Ensure smooth interface from Sales/GSA to GHA including booking priorities, clear FBL instruction and priorities are given to GHAs, special cargo is handled correctly and pre-alerts sent.
• Coordinate with customer service/ cargo claims department at Head Office and forward all necessary claim documents, handle discrepancies and all administrative issues related to the station/ region.
• Ensure all safety and security incidents are thoroughly investigated through to root cause analysis and reported within defined timeframes. 
• Implement and developed strategies to enhance services offered whist reducing operational unit costs incurred in the station/region. 
• Liaise w9th local government/ customs authorities for obtaining permission; to comply with regulatory issues related to cargo operations. 
• Assist on-board loadmaster in offloading and loading activities of aircraft whenever required. 
• Conduct station audits/inspection checks in line with HQ guidelines on specific areas of the business.

Qualifications

• Minimum of High School Qualification with at least 4 years of job related experience within air freight industry. 
• Previous supervisory experience as well as the ability to delegate, set clear directions, motivate staff and foster team work.
• Good knowledge of warehouse and ramp handling, Dangerous Goods regulations, live animal regulations, IATA and perishable cargo handling.
• Load control and previous experience with loading of freighter aircraft. 

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

• All internal candidates can only have three active applications at any point in time.
• All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role
• All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process
• If you are Deck Crew(Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role.

Note: This is a Grade 06 role in Tehran, Iran.