About the role

We are looking for a professional who possesses the following skills and experience:

As a Product Designer, you will be responsible for creating user flows, customer journey maps, wireframes, mockups and prototypes based on user research and customer feedback. You will also handle design of the overall product functionality on Qatar Airways mobile app and website, ensuring a smooth, frictionless user experience, while iterating on designs based on user-testing.

As part of your daily responsibilities, you will also:

• Facilitate business vision by researching, conceiving, sketching, prototyping and testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
• Identify design problems and friction points, and devise solutions while taking into consideration technical recommendations for front-end and back-end developments. Take a user-centered design approach to design, and make data-driven decisions related to core and new features - present these decisions to different stakeholders when required.
• Participate in ideation and conceptual development of new products and features, within an interdisciplinary team that includes creative and market leads, product managers, and developers.
• Collaborate with the user research and testing teams to develop tests to measure the success of new developments with quantifiable metrics, and understand user behavior.
• Work closely with UX Leads in IT to bring synergies and standardize tools and solutions across the company.
• Collaborate with product managers to translate concepts and requirements into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Perform other department duties related to their position as directed by the Head of the Department.

Qualifications

About You

A successful candidate should possess the following experience and qualifications:

• Bachelor's Degree or Equivalent with Minimum 4 years of job-related experience
• Demonstrated experience in UX Design, Interaction Design or Product Design
• Expertise in standard UX software such as Sketch, OmniGraffle, Axure, In Vision, UXPin, Balsamiq, Framer, and the like is a must.
• A portfolio of work demonstrating compelling design solutions for end-to-end experiences.
• Ability to work extensively with cross-functional teams.

Preferred qualifications

• Experience working with Web Analytics tools such as Adobe Analytics.
• Basic HTML5, CSS3 and JavaScript skills.

Application Guidelines

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

• All internal candidates can only have three active applications at any point in time.
• All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role
• All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process
• If you are a Deck Crew (Qatar Airways & Qatar Executive) or Qatar Executive Cabin Crew candidate, you would require a NOC to apply for this role.

For clarification or if you experience any problems while uploading your documents, please contact your Admin or HRBS / Recruitment Team for assistance.