Strategy Formulation:

• Contributing to overall management and corporate decision making to ensure organization maximizes its short-, medium- and long-term profitability and returns goals.
• Advising on Sales and Leasing policies and procedures.
• Advising on designing Sales and Leasing incentives and training programs for Sales teams.

Marketing and Customer Service:

• Recommending Overall marketing strategy for asset classes through:

1. Leading market competitive activities, marketing intelligence and benchmarking exercises.
2. Developing USPs, rationale and marketing calendars
3. Leading development and supporting marketing and sales materials.
4. Leading relationship with marketing and promotional event agencies.

• Establishing control and monitoring mechanisms to evaluate marketing activities’ effectiveness.
• Reviewing customer satisfaction surveys and developing strategies and action plans to ensure high quality customer experience.
• Providing inputs to master plan for new/ future developments based on market intelligence.
• Leading development of customer service guidelines and oversee resolution of escalated customer complaints and monitoring prompt resolution according to agreed SLAs.
• Overseeing management and execution of PR and corporate communication activities and associated 3rd party agencies.

An Ideal candidate should have min. 15 years of experience in Sales and Marketing for a Real estate company with exposure to Qatar/ GCC markets.