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6 Results Found Customer Escalation Management

Hidden Name

10+y of Exp

Senior Customer Support Engineer Saudi, Bisha | 35 yrs. old

Hidden Name

Senior Customer Support Engineer
10+y of Exp Saudi, Bisha 35 yrs. old
Working but looking for new opportunities
IT Service Management (ITSM) SLA Management Incident & Problem Management User Acceptance Testing (UAT) Software QA Root Cause Analysis +64 +68 +67
10,000 SAR / Monthly

Hidden Name

5-10y of Exp

Portuguese Team Leader Egypt, Cairo | 33 yrs. old

Hidden Name

Portuguese Team Leader
5-10y of Exp Egypt, Cairo 33 yrs. old
Working but looking for new opportunities
Microsoft Dynamics 365 Customer Service & Support Team leader Portuguese Language Proficiency KPI Monitoring Customer Escalation Management +5 +9 +8

Hidden Name

10+y of Exp

Last mile operation super visor / Courier UAE, Sharjah | 50 yrs. old

Hidden Name

Last mile operation super visor / Courier
10+y of Exp UAE, Sharjah 50 yrs. old
Working but looking for new opportunities
Last-Mile Delivery Operations Courier Operations Supervision Route Planning & Optimization Logistics Operations Management Shipment Tracking & Monitoring Delivery Performance Management +14 +18 +17
6,000 AED / Monthly

Hidden Name

5-10y of Exp

Contact Center Operations Manager | Customer Experience & Performance Leader Saudi, Riyadh | 31 yrs. old

Hidden Name

Contact Center Operations Manager | Customer Experience & Performance Leader
5-10y of Exp Saudi, Riyadh 31 yrs. old
Working but looking for new opportunities
Contact Center Operations Management Customer Experience Management (CX) Contact Center Performance Management KPI Monitoring and Analysis SLA Management AHT Optimization +19 +23 +22
18,000 SAR / Monthly

Hidden Name

5-10y of Exp

Customer Service Team Leader Egypt, Giza | 33 yrs. old

Hidden Name

Customer Service Team Leader
5-10y of Exp Egypt, Giza 33 yrs. old
Working but looking for new opportunities
Customer Service Team Leadership Omnichannel Support Operations Queue Management & Workforce Coordination Customer Escalation Management SLA & KPI Monitoring Operational Reporting +10 +14 +13
550 USD / Monthly

Hidden Name

3-5y of Exp

Customer service specialist Jordan, Al Zarqa | 35 yrs. old

Hidden Name

Customer service specialist
3-5y of Exp Jordan, Al Zarqa 35 yrs. old
Working but looking for new opportunities
Zendesk (Email / Ticketing System) ICDL (International Computer Driving License) Customer Escalation Management Team Leadership & Training +2 +1