Lead and supervise the barista team during daily shifts. Prepare and serve high-quality espresso-based and specialty beverages. Train new and existing staff on coffee techniques, recipes, service standards, and equipment care. Maintain quality control across all drink preparations and customer interactions. Manage workflow behind the bar to ensure efficiency during peak hours. Calibrate espresso machines and grinders to ensure optimal extraction and flavor. Monitor inventory levels, restock supplies, and assist with ordering. Ensure compliance with food safety, sanitation, and cleanliness standards. Support Outlet manager with scheduling, performance feedback, and operational decisions. Handle customer issues or complaints with professionalism and problem-solving skills.

Desired Candidate Profile

Advanced coffee knowledge, including espresso extraction, milk texturing, and brewing methods Strong leadership and training abilities Excellent customer service and communication skills Ability to work in a fast-paced environment and manage multiple tasks Experience operating and maintaining specialty coffee equipment Prior barista experience (typically 1 3 years minimum; leadership experience preferred)