In-charge in Department's planning, organizing, controlling and directing the work of employees in the outlet, ensuring guest satisfaction

Communicates with employees to ensure operational needs are met

Attends regular operational meetings to ensure effective coordination and cooperation between departments

Controls labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control

Takes an active role to meet the outlet financial goals

Maintains knowledge of competition and industry trends

Provides knowledge and skill training to the team both on the job and classroom training

Supports the entire Food and Beverage operation, including managing other areas if necessary

Remains calm and alert, especially during emergency situations, heavy hotel activity, serving as a role model for the staff and other employees

Anticipates guest needs, ascertain satisfaction, offers suggestions, and responds urgently and appropriately to guest concerns and requests

Observes the physical condition of facilities and equipment in the outlet and makes recommendations for corrections and improvements as needed

Communicates with guests and employees using a positive and clear speaking voice

Listens to understand requests, responds with appropriate actions, and provides accurate information

Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

Work harmoniously and professionally with co-workers and supervisors

Desired Candidate Profile

3-5 years of experience in related field

Excellent command in English, Arabic is an advantage

Service Passion for Luxury Hospitality and have an eye to details.