Job description
Manage preventive and corrective maintenance across Network & Infrastructure systems.
Oversee Network L2/L3, NOC, Netka, cable-management/CMS drawings, IPTV and clock systems.
Lead technical specialists and maintain certified resource coverage.
Own Level-3 technical support and manage OEM technical escalations.
Approve SOPs, method statements and preventive-maintenance schedules.
Provide technical input for infrastructure-related changes.
Support root-cause analysis and resolution of recurring and major incidents.
Monitor discipline performance and report to the Service Delivery Manager.
RequirementsBachelor’s degree or Diploma in Engineering/IT.
Certifications relating to core systems such as Aruba/HPE, Cisco and NMS.
ITIL Foundation.
Minimum 10 years of relevant hands-on experience in large enterprise or airport environments.
Previous team leadership experience.
Strong knowledge of network/infrastructure systems, troubleshooting and OEM management.
Leadership and mentoring capability.
Must meet airport security, HSE and cybersecurity requirements.