Job description

The Waiter/Waitress is responsible for providing professional and courteous food and beverage service to guests while ensuring a positive dining experience. The role includes taking orders, serving meals and beverages, maintaining table presentation, and responding promptly to guest requirements.


RequirementsResponsibilities

Greet guests professionally and assist them with seating when required.
Present menus, explain dishes, and provide recommendations based on guest preferences.
Take accurate food and beverage orders and communicate them to the kitchen and bar teams.
Serve food and beverages according to established service standards.
Prepare and maintain table settings before, during, and after service.
Handle guest requests, concerns, and complaints professionally.
Process bills and payments accurately where required.
Maintain cleanliness and hygiene within the dining and service areas.
Coordinate with kitchen, bar, and service teams to ensure smooth operations.
Follow food safety, hygiene, grooming, and company service standards.

RequirementsMinimum 1 year of experience as a Waiter/Waitress, preferably in a 4 or 5 star hotel or established restaurant.
Good knowledge of food and beverage service standards.
Experience in order taking, table service, and guest handling.
Good communication and interpersonal skills.
Customer-focused and professional attitude.
Good grooming and personal hygiene.
Ability to work efficiently during busy service periods.
Basic knowledge of POS systems is an advantage.
Must have valid QID and Food Handler Certificate.