Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998.

In the words of Isadore Sharp, Founder andChairmanof Four Seasons Hotels and Resorts:

“The reason for our success is no secret. It comes down to one single principle that transcends time and geography,religionand culture.It’sthe Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.

Join our Team

• Work on a team that is built on mutual respect,collaborationand excellent service.

  
  
  

• Four Seasons provides employees with the same level of care that we expect to be shared with our guests.

  
  
  

• Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.

  
  
  

OurTeam:

Our team is our greatest asset and the key to our success. Wedemonstrateour beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, businessassociatesand colleagues, weseekto deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellentserviceandpassion. 

Who We Look For: 

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us.We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Responsibilities:

Four Seasons Resort and Residences at The Pearl-Qataris seeking an Assistant Security Manager who will be accountable for the security and safety measures throughout the resort. Willmaintainstrategic oversight of every aspect of the resort's physical security and safety forguests,employees,assetsandreputation including staffing, budgets,protocolsand procedures as well as crisis management. 

Job Description:

• Manage and supervise theday-to-daysecurity force of the property to ensure the safety and security of all guests,personnel,and property.

  
  
  

• Review and conduct performance evaluations for Security staff.

  
  
  

• Implement all policies and proceduresregardingsecurity and safety.

  
  
  

• Design and implement preventive safety and security programs.

  
  
  

• Prevent situations that could jeopardize the reputation of the hotel.

  
  
  

• Investigate crimes committed against the hotel, guests, and employees.

  
  
  

• Document all incidents occurring in the hotel in connection with crime, subversions, potentialliabilitiesand insurance requirements. And in documenting such activitiesremainobjective andwritea comprehensive report.

  
  
  

• Manage and coach the security team 

  
  
  

• With support from upper management, manage all problems and complaints that may be brought to your attention by guests;

  
  
  

• Be well versed as perprocedures andcommunicate them as needed.

  
  
  

• Motivate,superviseand coach the security team;

  
  
  

• Support the Director ofSecurity with regards to scheduling, holiday management, overtime management always while keeping in the mind hotel operational needs;

  
  
  

• Activelyparticipatein department meetings and prepareappropriate summaries;

  
  
  

• As per Four Seasons standards, offer guests a pleasant,efficientand professional service;

  
  
  

• Act as a support in the onboarding and training process of new employees and help them complete their tasks;

  
  
  

• Help guests who are experiencing problems with their in-room safe;

  
  
  

• Help guests access their roomsin the event ofa lost or defective room key;

  
  
  

• Welcome visitors, contractors, external vendors and register them in thevisitorslog;

  
  
  

• Help direct visitors and guests upon arrival at the hotel and answer any questions they may have;

  
  
  

• Have excellent knowledge of the services and amenities offered by the hotel as well as their schedules;

  
  
  

• Ensure that the security spaces and employee entrances arekept clean at all times;

  
  
  

Preferred Qualifications and Skills

• 1-2 Years of experience in a similar position with a Luxury Hotel or resort

  
  
  

• The ideal candidate will have an outgoing personality and a can-do approach to any task!

  
  
  

• Requires reading, writing and oralproficiencyin the English language, Arabic is a preferred asset

  
  
  

• Degree & Diploma is preferred but notrequired

  
  
  

Our Offering:

• Opportunities to build a successful career with global potential

  
  
  

• Unique strong culture - diversity of 50 different nationalities

  
  
  

• Living accommodation in a high quality, well-resourced apartment　

  
  
  

• Excellent Training and Development opportunities

  
  
  

• Employee Recognition Programs

  
  
  

• Complimentary nights at FS Hotels Worldwide 

  
  
  

• Paid annual home leave tickets

  
  
  

• Complimentary meals in employee restaurants

  
  
  

• Free transportation to work

  
  
  

• Medical coverage

  
  
  

Work Authorization:

Hotel will apply forthe workauthorization for a successful candidate.　

Learn more about employment with FourSeasons:

You could also learn more about employment with Four Seasons via the following channels:

https://www.facebook.com/FourSeasonsJobs

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

http://jobs.fourseasons.com

https://twitter.com/FourSeasonsJobs