The role involves overseeing daily operations of the In-Room Dining department, ensuring high standards of service delivery, managing staff, and maintaining inventory.
Desired Candidate Profile
- Diploma or degree in Hotel Management / Hospitality or equivalent
- 2–4 years of F&B experience, with at least 1–2 years in a supervisory or IRD role
- Excellent knowledge of room service operations, guest etiquette, and 5-star standards
- Strong leadership, organizational, and team-management skills
- Excellent communication skills in English (other languages are an advantage)
- Familiarity with POS systems, order-tracking software, and MS Office
- Strong attention to detail and ability to work under pressure
- Well-groomed, professional appearance with a guest-focused attitude
- Flexible with rotating shifts, nights, weekends, and holidays