Exceptional hospitality starts with you

Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a senior security officer, you are not only responsible for ensuring the safety and security of our guests, team members, and facilities, but also for leading security operations, mentoring team members, and promoting a culture of safety and vigilance. By combining strong leadership, proactive risk management, and exceptional guest service, you will help spread the light and warmth of hospitality while delivering memorable experiences that make every guest’s stay safe, secure, and enjoyable.

Here's what you'll do during a typical day as a senior security officer:

• Lead and oversee security patrols: Supervise and conduct regular patrols of interior and exterior hotel premises to identify, assess, and address safety and security risks, security threats, and undesirable conditions while ensuring compliance with hotel security standards.
• Manage and assist with investigations: Lead preliminary incident investigations, gather and analyze relevant information, interview involved parties when necessary, document findings, and ensure accurate and timely reporting of security incidents.
• Maintain and review security documentation: Prepare, review, and ensure the accuracy and completeness of security reports, logs, incident records, and shift documentation, providing updates and recommendations to management as required.
• Coordinate emergency response efforts: Take a leadership role in responding to safety hazards, fires, medical emergencies, security threats, and other incidents, ensuring appropriate actions are taken and emergency procedures are followed.
• Provide exceptional guest assistance: Address guest inquiries, concerns, and security-related matters with professionalism, discretion, and efficiency, ensuring a safe, secure, and welcoming experience for all guests.
• Support and mentor the security team: Provide guidance, training, and day-to-day supervision to security officers, promoting high performance, accountability, and adherence to security policies and procedures.
• Ensure compliance and risk management: Monitor adherence to hotel policies, safety regulations, and security procedures, proactively identifying opportunities to improve security measures and minimize risks.

What it takes to make the stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of hospitality.
• Acting with integrity and always doing the right thing.
• Inspiring others through leadership.
• A belief that teamwork drives the best outcomes.
• A sense of ownership and accountability.
• A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an award-winning workplace culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.