Job Description

Roles & Responsibilities

The Training Delivery Specialist will act as a key instructor for the Training Organisation in the effective delivery of high quality training programs tailored to client and organisational needs. In this role, the incumbent is expected to possess an understanding of instructional design principles, TNA, adult learning methodologies and classroom facilitation techniques. The role requires flexibility and a learner focused approach to ensure training content is engaging, accessible and aligned with learning objectives. The incumbent will be responsible for delivering in-person and virtual training sessions, course development, contributing to continuous improvement initiatives and assisting in the evaluation and reporting of training effectiveness. The role also involves working collaboratively with the broader training team to schedule, prepare material and ensure configuration and auditability. A working knowledge of professional training standards and regional regulatory requirements is essential to ensure the quality and compliance of training delivery.

Training Design & Content Development

• Design and develop engaging, standards aligned training materials across a broad range of subject areas, including technical, professional, leadership and language disciplines.
• Apply instructional design principles and adult learning methodologies to produce content that is accessible, learner centric and appropriate to the delivery format, classroom, virtual or blended.
• Conduct Training Needs Analyses (TNA) to ensure programme content is relevant, current and aligned to client and organisational objectives.
• Create, adapt and contextualise training materials to suit diverse learner profiles, language backgrounds and levels of prior experience, with particular sensitivity to British and Arabic speaking audiences.
• Maintain and continuously improve existing course materials, ensuring content remains accurate, compliant and reflective of current best practice.

Training Delivery

• Deliver in-person and virtual training sessions confidently and effectively across a wide range of topics and learner groups, from early-career professionals to experienced technical practitioners.
• Facilitate engaging and interactive learning environments that encourage participation, critical thinking and the practical application of skills.
• Manage the full session lifecycle; from preparation and room/platform configuration through to delivery, assessment and post training reviews.
• Adapt delivery style, pace and approach to meet the needs of individual learners and cohort groups, including those for whom English is a second language.

Accreditation & Quality Standards

• Develop a working knowledge of relevant professional accreditation bodies, awarding organisations and regulatory frameworks applicable to the training portfolio (e.g. CMI, APM or equivalent).
• Support the preparation and submission of accreditation applications, ensuring training materials, delivery records and assessment processes meet the required standards.
• Ensure all training delivery and documentation is compliant with internal quality frameworks and external accreditation requirements.
• Contribute to internal audits, quality reviews and continuous improvement processes, identifying and acting on areas for development.
• Maintain accurate and auditable training records, registers and evaluation data in line with governance requirements.

Collaboration & Continuous Improvement

• Work closely with the broader BSL team, subject matter experts and support staff to ensure a joined-up, consistent approach to training delivery.
• Gather, analyse and act on learner feedback to continuously improve programme quality and learner experience.
• Contribute to the development of new training offerings in response to client needs and market demand.
• Support bid and proposal activity through the provision of high-quality content, course outlines and evidence of delivery capability where required.
• Contribute to a collaborative and high-performing team environment by sharing knowledge, modelling best practice and supporting the development of colleagues through day to day working.

Client & Stakeholder Engagement

• Engage professionally with clients and learners throughout the training lifecycle, building confidence and credibility through subject knowledge and delivery quality.
• Support client-facing activity including needs discussions, programme briefings and post-delivery reviews.
• Ensure training delivery consistently meets or exceeds client expectations and contractual commitments.

Desired Candidate Profile

• Demonstrable experience in a training delivery and instructional design role, with a track record of delivering confidently across varied subject areas and learner groups.
• Strong working knowledge of instructional design principles, TNA methodologies and adult learning theory.
• Experience developing training materials from scratch across broad topic areas, not solely within a single specialism.
• Familiarity with professional accreditation frameworks and the standards required to achieve and maintain them.
• Excellent facilitation and communication skills, with the confidence and cultural fluency to engage in English, with Arabic as desirable.
• Experience delivering training in bilingual or multilingual environments is highly desirable.
• Proficient in the use of e-learning authoring tools, LMS platforms and virtual delivery platforms (e.g. Teams, Zoom, Learning Management Systems, Canva or equivalent).
• Bachelor s degree in Education, Learning and Development, Organisational Psychology, Human Resources, Leadership or a related discipline. Candidates with a degree in an unrelated field will be considered where they hold a recognised professional L&D qualification and can demonstrate equivalent depth of knowledge and practice.
• Professional L&D qualifications are desirable, including CIPD Learning and Development, TAP Diploma in Training Design and Delivery, CPTD (Certified Professional in Talent Development), or an equivalent instructional design or facilitation credential.
• Certification in a subject matter specialism relevant to the BSL training portfolio is an additional advantage.
• Ability to work autonomously, at pace, manage competing priorities and maintain high standards under pressure.