Job Description

Roles & Responsibilities

• Develops, configures, supports, and maintains AMI software applications and related interfaces.

• Troubleshoots and resolves complex technical issues related to AMI applications.

• Coordinates with internal teams and vendors to ensure proper configuration and deployment of AMI software.

• Optimizes application performance, reliability, and system integration.

• Supports system upgrades, patches, and enhancements.

• Provides technical support, documentation, and training to system users.

• Reviews application logs, performance indicators, and incident reports.

• Ensures compliance with application security, governance, and IT standards.

• Supports junior engineers and operational staff with technical guidance.

• Performs other assignments as directed by management.

Desired Candidate Profile

Qualifications / Certifications : Bachelor’s degree in Software Engineering, IT, or a related discipline.
Experience : Minimum 9 years of relevant experience in application engineering or similar roles. Certified in AMI/MDM/HES platform administration (Siemens or equivalent), IT service management (ITIL or equivalent), and database or system integration technologies (Oracle, API/middleware, or equivalent)
Key Skills :

• Strong knowledge of APIs, middleware, SOA/ESB integrations.

• Experience in application development, configuration, and troubleshooting.

• Excellent communication and end-user support skills.

• Written and Spoken English is essential; Arabic is preferred.
  
  Working Conditions : Office-based role with coordination across technical and operational teams.