Job Description

Roles & Responsibilities

Key Responsibilities:

1. Sales & Target Achievement: Actively engage with customers, present and demonstrate watches, and ultimately close sales to meet or exceed individual and team sales targets. This often involves understanding customer needs, recommending suitable watches, and upselling/cross-selling.

2. Product Expertise: Possess in-depth knowledge of various watch brands, models, movements (e.g., automatic, quartz), materials, complications, and brand history. Be able to articulate features, benefits, and unique selling points clearly and persuasively.

3. Customer Service Excellence: Provide personalized and exceptional customer service, building rapport and lasting relationships with clients. This includes greeting customers, answering questions, handling inquiries and complaints, and providing after-sales support.

4. Merchandising & Inventory: Maintain an attractive and organized display of watches, ensuring cleanliness and adherence to brand visual merchandising standards. Assist with inventory management, including receiving shipments, conducting stock counts, and reporting discrepancies.

5. Client Management: Build and maintain a client base, keeping client files updated, and engaging in outreach initiatives to foster loyalty and repeat business.

6. Market Awareness: Stay updated on industry trends, new releases, competitor activities, and technological advancements in watchmaking.

Key Skills:

1. Sales Acumen: Strong sales and negotiation skills, with a proven track record of achieving sales targets.

2. Product Knowledge: Extensive knowledge of watches, including luxury brands, and a passion for horology.

3. Communication & Interpersonal Skills: Excellent verbal and written communication, active listening, and the ability to build rapport and trust with diverse clientele.

4. Customer Service: A genuine desire to provide exceptional customer experiences.

5. Attention to Detail: Meticulous in handling valuable merchandise, maintaining displays, and processing transactions accurately.

6. Relationship Building: Ability to cultivate and maintain long-term relationships with clients.

7. Professionalism: Maintain a polished appearance and demeanor consistent with the brand's image.

8. Teamwork: Ability to collaborate effectively with colleagues and management.

Qualifications

1. Diploma or Bachelor’s in any subject.

2. Minimum 3+ Years experience in the relevant field

3. Candidates should be locally available in Qatar.

4. NOC must be available

5. Preferably Arabic speaking