Job description

We are recruiting an experienced Shop Manager on behalf of a confidential client within the retail sector.

This is an excellent opportunity for a commercially focused retail professional with strong leadership skills and a passion for delivering outstanding customer experiences while driving sales performance.

• Lead the day-to-day operations of the retail store to ensure excellent customer service and operational efficiency.
• Drive sales performance and achieve revenue and profitability targets.
• Analyse sales trends, monitor best-selling products, and identify stock replenishment requirements.
• Manage inventory, stock movements, cycle counts, and loss prevention activities.
• Ensure the store is maintained to the highest visual merchandising and presentation standards.
• Prepare staff schedules based on business needs, customer traffic, and operational requirements.
• Monitor operational costs and manage budgets effectively.
• Produce regular reports on sales performance, inventory, KPIs, and team productivity.
• Recruit, coach, develop, and motivate team members to maximise performance.
• Ensure compliance with company policies, health and safety standards, and local regulations.

• Bachelor's degree or equivalent qualification.
• 4-6 years of retail experience, including at least 2 years in a managerial or supervisory position.
• Proven experience leading retail teams and driving commercial performance.
• Strong understanding of stock management, merchandising, sales reporting, and retail operations.
• Excellent leadership, communication, and organisational skills.
• Proficient in Microsoft Office applications.
• Fluent in English; Arabic is an advantage.

• Customer-focused with a commercial mindset.
• Strong decision-making and problem-solving abilities.
• Results-driven with the ability to motivate and develop high-performing teams.
• Able to thrive in a fast-paced retail environment while maintaining exceptional operational standards.

If you have a strong retail management background and are looking for your next career opportunity, we would love to hear from you.