Job Description

Roles & Responsibilities

About the Role The Membership Specialist supports and oversees the planning, coordination, and implementation of various strategic initiatives and projects related to the work of the Memberships department. The Membership Specialist is responsible for developing, managing, and growing relationships with general members and high net worth individuals. This role involves creating personalized membership experiences, coordinating exclusive events, and implementing strategies to increase engagement and retention among affluent supporters. This role requires a lot of problem-solving and multitasking. It involves driving and coordinating multiple aspects of several projects in a fast-paced and evolving work environment, communicating issues and risks, and coming up with solutions.

Desired Candidate Profile

• Bachelor s degree in Marketing, Communications, Business Administration, Arts Administration, or a related field.
• Project Management Professional (PMP) certification is a plus.
• 3-5 years of experience in relationship management, membership, or development, with a focus on member engagement; museum or non-profit experience preferred.
• Proficiency in CRM systems and membership management software, with advanced knowledge of Microsoft Office Suite.

Key Attributes:

• Proven experience in project management: experience in event planning and execution, especially for high-profile or exclusive gatherings.
• Strong interpersonal and communication skills and high emotional intelligence and discretion, with the ability to build trust and rapport with high-profile individuals.
• Passion for museums, arts, and culture, with a commitment to delivering top-tier member experiences.
• Require an understanding of HNWI communications.
• Proficiency in Arabic is needed.