Job Description

Roles & Responsibilities

At MGallery, every dining moment is crafted to be unforgettable. As Food & Beverage Coordinator at MGallery, you will support the Food & Beverage leadership team in ensuring smooth operations, exceptional guest experiences, and efficient administration that allows our outlets to shine.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and worldwide!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Provide administrative and operational support to the Food & Beverage management team.
• Coordinate daily communications, schedules, and follow-ups to ensure smooth departmental operations.
• Assist in preparing reports, presentations, and correspondence related to F&B activities and performance.
• Liaise with kitchen, service, and banquet teams to support upcoming events and guest requirements.
• Ensure all reservations, group requests, and banquet orders are accurately documented and communicated.
• Monitor and maintain inventory of office and operational supplies for the department.
• Support in coordinating training schedules, employee engagement activities, and departmental meetings.
• Maintain high levels of guest service by handling inquiries, feedback, and special requests with efficiency and care.
• Uphold company standards and contribute to creating memorable dining experiences across all outlets.

Desired Candidate Profile

Previous experience in Food & Beverage operations or coordination, preferably in a luxury hotel environment.

Strong administrative and organizational skills, with attention to detail.

Excellent communication skills, both verbal and written.

Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with hospitality systems (Micros, Opera, etc.) is an advantage.

Ability to multitask and remain composed under pressure.

Team player with a positive, proactive attitude and a passion for hospitality.