Job Description

Roles & Responsibilities

Lead the training team, identify and assess future and current training needs through job analysis, career paths, annual performance appraisals, and consultation with Trainers/line managers. Develop an overall or individualized training and development plan that addresses identified needs and expectations. Deploy a variety of training methods, including mentoring, coaching, on-the-job training, e-learning, workshops, and simulations. Conduct effective induction and orientation sessions for new hires. Monitor and evaluate the effectiveness, success, and ROI of training programs periodically and report on them. Manage the training budget efficiently. Provide opportunities for ongoing development to enhance skills and knowledge. Resolve any specific problems and tailor training programs as necessary. Maintain a keen understanding of training trends, developments, and best practices. Hiring and Training Responsibilities: Lead the hiring team and oversee the hiring process to ensure a healthy fleet of riders. Develop and maintain the monthly supply model to optimize fleet management. Train the hiring team on conducting brief interviews with new riders and measuring their basic skills.

Desired Candidate Profile

Proven work experience as a Trainer. Track record in designing and executing successful training programs. Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job training, e-learning, workshops, and simulations). Excellent communication and leadership skills. Ability to plan, multi-task, and manage time effectively. Strong writing and record-keeping ability for reports and training manuals. Good analytical and database skills. Arabic, Hindi/Urdu Language is a plus