Job Description

Roles & Responsibilities

A Hotel Recreation Attendant is responsible for assisting guests with recreational facilities and activities, ensuring safety, cleanliness, and a positive guest experience. Typical tasks include:

• Welcome guests and explain available recreational facilities and activities.

• Provide information about pool rules, fitness center usage, sports courts, beach activities, or resort programs.

• Assist guests with equipment rentals and reservations.

• Answer questions and respond to guest requests professionally.

• Supervise recreational areas such as pools, beaches, gyms, playgrounds, and sports facilities.

• Ensure guests follow safety rules and facility guidelines.

• Report hazards, accidents, or maintenance issues to supervisors.

• Set up and store recreational equipment (bicycles, kayaks, sports gear, towels, etc.).

• Inspect equipment for damage and arrange repairs when needed.

• Maintain inventory of recreation supplies.

• Assist in organizing and conducting recreational activities, games, tournaments, and events.

• Help with children's programs, fitness classes, or entertainment activities when assigned.

• Prepare activity areas before and after events.

• Keep recreation areas clean, organized, and presentable.

• Arrange towels, chairs, umbrellas, and other guest amenities.

• Ensure facilities meet hotel cleanliness and safety standards.

• Monitor guest safety in recreation areas.

• Administer basic first aid if trained and authorized.

• Follow emergency procedures and assist during incidents.

• Maintain attendance logs and activity records.

• Process equipment rentals and returns.

• Complete reports related to incidents, guest feedback, or daily operations.

• Assisted guests with recreational activities and facility usage.

• Maintained cleanliness and safety of pool, beach, and fitness areas.

• Organized recreational programs and special events for hotel guests.

• Monitored equipment inventory and coordinated maintenance needs.

• Delivered excellent customer service to enhance guest satisfaction.