Job Description

Roles & Responsibilities

Requirements:

• 6 to 8 years of Strong hands-on experience in Windows Server administration (2016/2019/2022).
• Strong troubleshooting of Active Directory, DNS, DHCP, GPO.
• Experience with patching tools (WSUS/SCCM/MECM or equivalent) and patch governance.
• Familiarity with PowerShell scripting (automation for common admin tasks).
• Understanding of NTFS/share permissions, file services, and server security concepts.
• Experience with ITSM tools (ServiceNow/Remedy/Jira Service Management or equivalent).
• Basic understanding of virtualization (VMware/Hyper-V) and server lifecycle operations.

Behavioral / Process Skills

• Strong incident ownership and communication for P1/P2 cases.
• Ability to work under pressure in production environments.
• Clear documentation and adherence to ITIL processes.

Desired Candidate Profile

6 to 8 years of Strong hands-on experience in Windows Server administration (2016/2019/2022).

Strong troubleshooting of Active Directory, DNS, DHCP, GPO.

Experience with patching tools (WSUS/SCCM/MECM or equivalent) and patch governance.

Familiarity with PowerShell scripting (automation for common admin tasks).

Understanding of NTFS/share permissions, file services, and server security concepts.

Experience with ITSM tools (ServiceNow/Remedy/Jira Service Management or equivalent).

Basic understanding of virtualization (VMware/Hyper-V) and server lifecycle operations.

Strong incident ownership and communication for P1/P2 cases.

Ability to work under pressure in production environments.

Clear documentation and adherence to ITIL processes.