Job Description:

• Develop and implement sales strategies/incentive plans to achieve organizational sales goals and revenues.


• Analyze sales data and market trends to adjust strategies and tactics.


• Recruit, train, and manage a high-performing sales team.


• Provide coaching, mentorship, and professional development opportunities.


• Conduct regular performance reviews and offer constructive feedback.


• Identify and pursue new merchant opportunities within the local market.


• Maintain strong relationships with key merchants and partners.


• Negotiate competitive pricing based on merchant volumes and profitability.


• Manage customer service for merchants, ensuring timely and effective services.


• Develop and implement customer service policies and procedures to enhance customer experience.


• Ensure compliance with policies, procedures, and external regulations related to merchant acquiring activities.


• Maintain confidentiality of commercially sensitive information.


• Enforce company rules, guidelines, and SLAs related to payments, settlements, and merchant eligibility criteria.


• Monitor and report on sales activities and performance against targets.


• Manage the sales pipeline and ensure timely deal closure.


• Collaborate with Operations, Compliance, and IT departments for seamless service delivery and compliance.

Skills:

• Proven success in achieving sales targets and driving revenue growth.


• Strong leadership and management skills to inspire and motivate teams.


• Excellent communication, negotiation, and interpersonal skills.


• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changes.

Qualifications:

• Bachelor’s degree in Business Administration, Sales, Marketing, or related field; MBA or advanced degree preferred.


• Minimum 6 years’ experience as a Sales Manager, Director of Sales, or similar role.

Job ID 040724-114BS