. Preparation of service technicians course materials prior to delivery
. Ensure all training activities and materials meet with relevant organizational and business objectives.
. Assess trainees both practically and theoretically and identify areas for improvement and skills development.
. Carryout On-Job-Training (OJT) assignments across service branches.
. Participate in Manufacturers/Principals overseas & local training programs as directed by the training manager.
. Seek and self-learn to be updated with product knowledge and vehicle service technical information.
. Support service personnel in guiding and resolving technical issues either on a one-on-one basis or in groups.
. Assist in the planning and executing of training programs to achieve established KPIs.
. Support and assist in conducting annual National & Regional Technicians Contests.
. Attend and Acquire trainer certification that are made mandatory by product manufacturers & suppliers.
. Conduct training needs assessment to support design, development and delivery of training programs and strategies.
Skills
· Diploma in Automotive Engineering or Equivalent
· Expert in Instructor led technical Training & On-The-Job assignments.
· Experience working as trainer with Nissan, Infiniti & Renault products for a period of 6 years minimum.
· Worked as Technician for a minimum of 6 years in a dealership with core skills in electrical & mechanical systems diagnostics.