Customer Service Executive - Female - Arabic

قطر
  • Identify and assess customers’ needs to achieve satisfaction.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Familiarity with CRM systems and practices.
  • Strong phone handling skills and active listening.
  • Commendable presentation skills to convey important points to the audience effectively.
  • A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
  • Excellent computer skills.
تاريخ النشر: ١٢ أبريل ٢٠٢٥
الناشر: Bayt
تاريخ النشر: ١٢ أبريل ٢٠٢٥
الناشر: Bayt