We are seeking a highly motivated and service-oriented Client Advisor to join our prestigious luxury brand team. As a key brand ambassador, you will deliver an exceptional client experience, foster long-term relationships, and drive business results through personalized service and expert product knowledge.
Qualifications:
- Minimum of 2–3 years of retail experience, preferably in luxury or premium brands.
- Strong interpersonal and communication skills.
- Passion for luxury fashion, jewelry, or lifestyle brands.
- Fluent in English; additional languages are a plus.
- Proficient in using CRM systems and POS platforms.
- Well-groomed appearance and a keen eye for detail.
Skills
Key Responsibilities:
- Client Experience:
- Provide a tailored, engaging, and memorable shopping experience to each client.
- Build strong, long-lasting relationships through genuine connection and trust.
- Sales & Performance:
- Achieve individual sales targets and contribute to overall boutique performance.
- Maximize sales opportunities through proactive client outreach and follow-ups.
- Product Expertise:
- Maintain in-depth knowledge of brand history, product collections, and craftsmanship.
- Act as a brand expert and confidently share product stories with clients.
- Client Development:
- Leverage CRM tools to capture client data and personalize future interactions.
- Nurture a portfolio of existing and prospective clients.
- Operational Excellence:
- Ensure impeccable visual merchandising and store presentation.
- Assist with inventory management, stock replenishment, and daily operations.