• Oversee and manage daily operational activities in compliance with client requirements.
• Develop and implement operational strategies to improve efficiency and service quality.
• Ensure smooth coordination between departments to achieve organizational goals.
• Monitor performance metrics and implement corrective actions as needed.
• Lead, motivate, and manage operational teams to ensure productivity and service excellence.
• Provide training and development programs to enhance staff capabilities.
• Conduct performance evaluations and implement improvement plans.
• Ensure adherence to client regulations, policies, and procedures.
• Conduct regular audits and inspections to maintain quality and compliance standards.
• Implement corrective measures to address non-compliance issues.
• Act as the primary point of contact between the organization and client representatives.
• Maintain strong relationships with key stakeholders to enhance collaboration.
• Address client concerns and ensure service satisfaction
• Oversee budgeting, cost control, and financial planning for operational activities.
• Optimize resource allocation to maximize efficiency and minimize waste.
• Monitor expenditures and ensure financial compliance

Skills

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum 7-10 years of experience in operations management, preferably within the education or government sector.
• Arabic Speaker is preferred
• With Qatar Driving License