About QNB

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Summary

The incumbent will assist in delivery of tactical and transactional sourcing activities in relation to operational spend and indirect services, not covered by the sourcing and category management teams. This is a fast paced, highly responsive and internal customer/stakeholder focused role where the role will assist sourcing for all categories of spend, and will action the RFQ (Request For Quote) tactical goods and services. The role will provide operational assistance in identification and sourcing of suppliers for delivering high volume / low value routine goods and services for the business in line with QNB policies.

Main Responsibilities

• Shareholder & Financial:
• Develop the appropriate KPI dashboards in alignment with the VP Purchasing
• Implements KPI’s and best practices for Senior Associate, Purchasing role.
• Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
• Act within the limits of the powers delegated to the incumbent.
• Customer (Internal & External):
• Assist internal customers in all their tactical procurement requests / activities and seek solutions were required.
• Follow set procedures for tactical buying activity for operational planned spend opportunities within defined operational spend levels.
• Assist in the preparation of RFQ documents to be sent to suppliers ensuring all requirements have been listed correctly and accurately and obtain approvals prior to issuance
• Support the delivery of tactical sourcing activities for QNB such as e-auctions, RFQs and creation of contracts.in line with the department strategy through consolidation, synergy and economy of scale.
• Assist in the preparation of information relating to quality and availability of products and services, prices and timing of procurement.
• Work closely with category managers and business units to establish and deliver procurement requirements, strategic benefits and compliance to existing procurement contracts.
• Assist in the monitoring of non-compliant buying activities and escalate non-conformances to VP Purchasing in a timely manner.
  
  

Supplier Identification and Selection

• Support and assist VP Purchasing to identify and source suppliers for delivering high volume / low value routine goods and services for the business in line with QNB policies.
• Work closely with the SRM team to identify potential suppliers, enhance quality of goods and services delivered to the business.
• Work with suppliers to improve on-time delivery and achieve cost savings.
• Provide required information to assist with bid evaluations, cost analyses, price justification, and risk assessment of suppliers.
• Assist VP Purchasing with supplier negotiations preparations on new procurements or changes to existing purchase orders.
  
  

Spend Analysis & Cost Saving

• Collate analysis on a regular basis to ascertain opportunities to consolidate spend reduce cost and procurement cycle time.
• Recommend changes and cost-effective strategies where there is opportunity to reduce costs etc. in order to ensure that the end user requirements are met in accordance with corporate policies and commercial objectives.
• Assist sourcing leads and specialists with category related reporting and spend analysis (in collaboration with the Manager Procurement performance).
• Collate MI to report on compliance, procurement and operational KPIs.
  
  

Stakeholder & Supplier Management

• Receive purchase requirements and work in collaboration with stakeholders within procurement and across the business to ensure satisfaction in the sourcing of routine tactical goods and services.
• Directly support the resolution of supplier queries regarding the RFQ process, provide clarifications for bids and timely advice to help them navigate the bidding process, escalating to VP Purchasing when required.
• Directly support the resolution of stakeholder complaints; verify order information for correctness, checking it against previously obtained order request information as necessary, escalating to VP Purchasing when required.
  
  

Continuous Improvement

• Work with other members of the procurement team to identify opportunities to reduce transaction cycle time, consolidate volumes and create efficiencies in the P2P and contracting process.
• Monitor the usage of commonly sourced items to identify opportunities to add to the catalogue or consolidate framework contracts, PSL and blanket agreements.
• Pro-actively identify solutions and fixes to problems arising by keeping abreast of market trends through relationships with suppliers and market experts.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
• Internal (Processes, Products, Regulatory):
• Ensure all QNB Supplier tactical sourcing processes are adhered including but not limited to liaison with the risk management team
• Work with SRM team to register approved vendors in the supplier management system.
• Collaborate with Internal Audit department to close audit gaps, if any, and support in implementation of audit recommendations.
• Learning & Knowledge:
• Proactively identify areas for professional development of self and undertake development activities.
• Seek out opportunities to remain current with all developments in professional field.
• Legal, Regulatory, and Risk Framework Responsibilities:
• Comply with the defined Group Procurement Policies and Procedures.
• Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
• Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
• Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
• Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
• Maintain appropriate knowledge to ensure full qualification to undertake the role.
• Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
• Attend mandatory (internal and external) seminars as instructed by the Bank.
  
  

Education And Experience Requirements

• University graduate (Bachelors) preferably with a Major in the related field of study
• Minimum 2 years of relevant experience, preferably within a highly rated international bank in Procurement Sourcing.
  
  

Note: you will be required to attach the following:

• Resume/CV
• Copy of Passport or QID
• Copy of Education Certificate