Qualifications

• At least 7 years of experience in the retail industry or similar industry.
• Fluent in Arabic and English, both written and verbal.
• Ability to work with leaders to maintain consistency across all stores.
• Ability to work in a team-driven environment
• Good organization and learning skills
• Inter-personal communication skills
• Stock and Inventory management

Responsibilities

• Act as a role model demonstrating sales leadership to the team, fostering cross-selling and client repurchase.
• Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support, ensuring Printemps standards are achieved.
• Cultivate a culture of excellent customer service. Resolve customer complaints effectively and promptly or escalate to Management.
• Maximize sales & customer satisfaction.
• To review customer complaints / suggestions and propose improvements in customer service standards.
• Support Store supply chain team, ensure store Inventory by controlling receiving, display, sales, turnover, back to vendors,…
• Ensure that all merchandising activities in the store reflect the needs of the trading period in line with the Printemps Marketing Calendar.
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.