Responsibilities

The successful candidate will be responsible for ensuring the demonstration of institutional effectiveness through ongoing, integrated and institution-wide research-based activities by training providers, as well as conducting data analysis on performance of individual training providers comparative across the entity.

The successful candidate will prepare benchmarking studies with peer higher education institutions and other entities.

The successful candidate will implement all relevant policies, processes, procedures and instructions for the work to be is carried out in a controlled and consistent manner. S/He will evaluate the efficiency of the various processes and procedures in the entity, ensure consistency and make suggestions for improvement to increase their effectiveness and simplify them.

The successful candidate will contribute to the preparation of timely and accurate reports to meet the section requirements, policies and standards. S/He will also produce regular and annual reports on Institutional Effectiveness trends and areas for improvement based on data analysis.

The successful candidate will adhere to the set policies and procedures including conflict of interest, risk, complaints, data collection and management systems (including confidentiality) and report any breaches as necessary.

The successful candidate will identify opportunities for continuous improvement of systems, processes and practices considering international leading practices and changes in business environment and leveraging insights provided by other Business Units. This includes supporting the related change management efforts.

The successful candidate will attend and conduct assignments as described in the assigned committee terms of reference.

The successful candidate will implement and maintain activities and evaluation of systems and tools to support various institutional effectiveness research-based activities conducted by the training providers, to better organize evaluation, assessment and improvement initiatives with the aim to measure its achievements and outcomes.

The successful candidate will conduct analysis on institutional effectiveness performance and outcomes to support identification of trends and areas of improvement across all institutional levels supporting quality assurance.

The successful candidate will identify any areas giving rise to concern or needing further development and agree on high-level action plans to address them. S/He will also identify and resolve problems and refer issued to the leadership with needed improvement.

The successful candidate will provide support in the writing and editing of self-assessment and institutional accreditation reports in collaboration with campus stakeholders; assign sections of accreditation reports to other administrators, faculty, and staff and edit those sections into the final report. Include charts, tables, and graphs in reports as appropriate; make reports graphically appealing and easy to read.

The successful candidate will provide feedback to the Management on good institutional effectiveness practices and findings from data analysis, encourage the ongoing research aspects that drive institutional effectiveness and perform miscellaneous job-related duties as assigned.

Skills

Qualifications

Education and Certifications:

Bachelor's degree in education/ training, /Quality or other related field.

Experience:

At least 5 years of relevant experience in quality assurance related practices of a college, university or government department.

Language:

Fluency in written and spoken Arabic language and English language required.

Other Required Skills:

Highly motivated individual with strong work ethic, leadership skills and a desire to achieve organizational success. Demonstrates excellent time management, attention to detail, analytical thinking, decision-making, ability to analyze data and reporting techniques. A proactive can-do attitude to work, collaborative working and teamwork is essential. Commitment to service excellence, environmental analysis and benchmarking along with positive relationship building and effective working relationships across all levels of the organizations is desirable.