Credit Card Application Review and Approval:

• Evaluate and analyze credit card applications, reviewing credit histories, income, and other financial data to assess applicant creditworthiness.
• Verify application data is complete and meets established standards and regulatory compliance
• Process all the applications and coordinate with decisions on credit card approvals, declines, or adjustments to credit limits based on established credit policies and scoring models.

Risk Management and Compliance:

• Adhere to credit card risk management guidelines
• Support internal and external audits by ensuring all credit decisions and records are accurate and well-documented.

Customer Interaction and Support:

• Communicate with customers to verify the provided information in the application is accurate and correct.
• Address customer inquiries regarding credit limits, terms, and account status, resolving issues professionally and efficiently.

Reporting and Documentation:

• Prepare and maintain comprehensive records of credit card application decisions and account adjustments, following all regulatory and internal requirements.
• Generate regular reports on application volumes, approval rates, credit card portfolio performance, and risk trends for management review.

Skills

• Should have minimum 3 years working in banking / financial sector
• Fluent in English & Arabic
• Education: Bachelors Degree or equivalent.