Al Balagh group endeavours to foray into the field of IT in the State of Qatar. In this connection, it has partnered with a leading IT firm in the field of providing business outsourcing solutions. The Head of IT Division is expected to further diversify into new areas with new / existing partners. In addition, the role involves leading a team of 7-10 members, who are specialized in the various aspects of IT services ranging from IT Infrastructure Support, Enterprise Business Applications (ERP), Content Management Systems, Network and Security Systems, Governance and Policies. The position should be capable of leading the team through the constantly evolving IT landscape while catering the demand of a user base of around 500 employees, who consume IT services in their day-to-day work.

The position will need the acumen to hand IT sales and business development responsibilities as well as other related essential services determined by management.

Qualifications

• 15+ years of leadership experience in the field of IT Sales and Operations and Services Management.
• Bachelor’s or Master’s degree in Information Technology, Computer Science or related fields from an institute of repute.
• IT service management sertifications – ITIL Foundation / Intermediate.
• IT project management certifications or equivalent.
• Any other relevant certifications in IT / Business.

Skills

Management and leadership skills.

Project management and delivery.

Problem solving and analytical skills.

Strong communication and interpersonal skills

Problem solving and customer service capabilities.

Critical thinking and change management.