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Job Description
Job Summary:
Fairmont Doha is seeking a dedicated and detail-oriented Mini Bar Attendant to join our esteemed Food & Beverage team. The ideal candidate will be responsible for maintaining and replenishing mini bars in guest rooms, ensuring a high standard of cleanliness and presentation. This role plays a crucial part in delivering an exceptional in-room experience for our guests, in line with the luxury standards of Fairmont Doha.
Key Responsibilities
- Mini Bar Maintenance:
- Replenish and stock mini bars in guest rooms daily, ensuring that all items are fresh, undamaged, and within expiry dates.
- Ensure all mini bar items are neatly arranged, correctly priced, and appropriately labeled.
- Guest Interaction:
- Handle guest inquiries and requests regarding the mini bar in a courteous and efficient manner.
- Provide information on mini bar products, promotions, and any other related services.
- Hygiene and Cleanliness:
- Maintain the cleanliness and organization of the mini bar storage areas and guest room mini bars.
- Follow hotel hygiene and sanitation standards strictly, including handling and storage of food and beverages.
- Quality Control:
- Regularly inspect mini bar equipment and report any maintenance issues or malfunctions.
- Ensure all mini bar products meet the hotel’s quality standards and report any issues with products to the relevant department.
Qualifications
Qualifications:
- Experience: Previous experience in a similar role within a luxury hotel environment is preferred.
- Skills:
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work independently with minimal supervision.
- Proficiency in basic computer applications and property management systems.
Personal Attributes
- Customer-Focused: Dedicated to providing exceptional service to guests.
- Reliable: Punctual, dependable, and committed to the role.
- Professional: Maintains a high standard of personal appearance and grooming.