The purpose of a Digital Factory Manager is to lead and drive the bank's digital transformation efforts. This includes executing a robust digital strategy, overseeing the implementation of innovative digital solutions, and ensuring the seamless integration of technology to enhance both customer experiences and operational efficiency. The Digital Factory Manager plays a crucial role in aligning digital initiatives with the bank's business objectives, managing risks, fostering collaboration, and staying abreast of industry trends to keep the bank competitive in the rapidly evolving digital landscape. Ultimately, their purpose is to steer the bank towards a digitally advanced future while optimizing processes and delivering value to customers and stakeholders.

1. Digital Strategy: Executing a comprehensive digital strategy aligned with the bank's business objectives.

2. Innovation Leadership: Leading the identification and implementation of innovative digital solutions to enhance customer experience and operational efficiency.

3. Project and Program Management: Overseeing digital projects and programs, ensuring they are delivered on time, within budget, and meet quality standards.

4. Collaboration with IT and Development Teams: Working closely with IT teams and software developers to implement digital solutions and ensure seamless integration with existing systems.

5. Risk Management: Assessing and mitigating digital risks, including cybersecurity, data privacy, and compliance with regulatory requirements.

6. Stakeholder Engagement: Collaborating with various stakeholders, including business units, technology teams, and external partners, to align digital initiatives with overall business goals.

7. Performance Monitoring and Analysis: Tracking and analysing key performance indicators related to digital initiatives, providing insights for continuous improvement.

8. Talent Management: Building and leading a team of professionals with diverse skills, including digital strategy, design, development, and project management.

9. Vendor Management: Managing relationships with external vendors and partners involved in digital projects or services.