Company Description
Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.
Job Description
A doorman is the first impression of a hotel when a guest arrives, you are to portray a positive image representing the brand. Your main responsibilites are to provide a warm welcome to the guests and providing professional assistance where required. Tasks include assisting guests with their bags and luggage, arranging their transportation and answering their queries.
In order to do this you will need to have complete and up to date knowledge of hotel products and services, local surroundings and points of interest.
Qualifications
- A focus on customer service
- Effective verbal and written English communication. Foreign languages are an advantage
- Able to work irregular hours and shifts, including weekends and public holidays
- A friendly and cheerful disposition, and patient