Job description:
Part A: Job Specification Job Purpose
Key Job Accountabilities - I
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Identify priority competence gaps with support of line managers for closure and identify training needs.
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Design, customize, and facilitate approved in-house training courses as may be assigned by the Training & Education (T&E) Management and recommend external courses, when necessary, to address training needs.
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Advise, review and prepare the Annual Training Catalogue in coordination with the Training & Education Team.
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Provide the required advice and work direction to the Training Coordinator and Administrator to ensure actual delivery of training programs, booking of venues, attendance of learners, provision of other logistical support and resources for the overall implementation of the Annual Training Catalogue and operation of the Training Centre.
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Contribute to the cost estimates for the budget process for Behavioural training programs to ensure that we have sufficient budget to run the identified training courses.
Key Job Accountabilities - II
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Formulate and implement standards in sourcing and monitoring the quality of external training providers and consultants to ensure quality training is provided to address gaps of staff.
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Monitoring and analysing post evaluation of Facilitator performance to ensure hiring of quality and reputable providers and maximize return on investment.
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Provide the required support to monitor and evaluate training courses’ delivery, development and application of suitable evaluation instruments, feedback analysis in order to submit valid reports and recommendations.
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Review the training request in the Training Systems and provide the required advice. In addition, maintain corporate training records database and compile other reports as may be required by the Head of Training and Education.
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Deliver and facilitate training session and/or teambuilding activities for the assigned groups.
Qualifications
Knowledge and/or Experience
Knowledge and/or Experience - II
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Annual budget preparations & Budget Monitoring, Control and Reporting
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Contracting Process & Admin P&P
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Conduct training needs analysis
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Design & Develop training interventions
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Development Plan
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Evaluate L&D interventions
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Facilitate learning and development
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Improve Business processes
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Learning Management System i.e. SuccessFactors
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Manage training admin process
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Plan & implement training interventions
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Provide L&D reporting services
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Understand high level information about the business environment
Profile description: Qualifications
Knowledge and/or Experience