• DUTIES AND RESPONSIBILITIESLiaise with Operations Group management to identify and record the short and long-term technical training requirements and needs of employees.
• Assist all section heads in the production of an annual training plan and establishment of KPIs.
• Prepare training catalogue and training calendar in coordination with Training and Competency Lead.
• Identify materials and resources required to deliver best-practice technical training services to
• Operations groups. Create cost projections to be used as the basis for yearly planning and budgeting.
• Support the delivery of training process including but not limited to booking venues, keeping learner attendance records, and providing logistics support.
• Monitor and evaluate the effectiveness of all internal and external courses and suggest recommendations for management approval.
• Administer training systems by providing follow-up on the registration of nominated staff documenting course attendance in the LMS, and compiling necessary reports for management.
• Develop presentations and reports relating to the company’s technical training data for all groups, including interpretation of data and assessments of resource utilization as required by senior management.
• Support the Technical Training team in sourcing OEM Vendors, potential external training institutions, consultants and professional specialists to teach or ensure the suitability of various technical training courses.
• Coordinate the availability of required technical skills training in line with agreed training contracts, timelines, budget limitations, and other specifications and logistics.
• Monitor and evaluate the effectiveness of technical training and suggest possible enhancements including the utilization of internally-sourced subject matter experts to maximize manpower utilization.

Skills

• 6 years of experience working in a training department involved with planning and delivery of training programs.
• Computer literate with exposure to SAP systems.
• Excellent written and spoken English.
• Good spreadsheet, word processing, and presentation skills.
• Able to lead and facilitate meetings and negotiate outcomes with senior staff.
• Computer skills, including full MS Office Suite, and experience with learning management system software