Key Responsibilities:
- Daily Operations: Manage day-to-day café activities, including opening and closing procedures, inventory management, and ensuring a smooth workflow.
- Customer Service: Maintain the highest standards of service, address customer concerns, and enhance the overall customer experience.
- Team Leadership: Recruit, train, and supervise café staff. Set clear goals and performance expectations.
- Health and Safety: Ensure compliance with local health and safety regulations, maintain cleanliness, and oversee food safety procedures.
Skills
- Experience: A minimum of 3 years of proven experience as a Café Manager or in a similar role within the hospitality industry.
- Leadership: Strong leadership and team management skills.
- Customer Service: Excellent customer service and problem-solving abilities.
Food Safety Knowledge: Strong knowledge of food safety regulations and best practices.
Language Skills: Fluency in English; Arabic is a plus.