Company Description
Oasis Cars Company, located in Doha, Qatar, is a trusted and reliable automotive service provider founded in 1997 by Mamoon Khalil Halawa. With over 30 years of experience in the local market, Oasis Cars simplifies the process of buying and selling vehicles through personalized service, attention to detail, and strong relationships with local authorities and suppliers. The company offers a modern fleet of vehicles from budget to luxury, ensuring impeccable standards of maintenance and cleanliness.
Role Description
This is a full-time on-site role for a Customer Service Representative at Oasis Cars Company in Doha, Qatar. The Customer Service Representative will be responsible for maintaining customer satisfaction, providing exceptional customer support, and delivering a professional and courteous service to clients. Daily tasks include addressing customer inquiries, resolving complaints, and ensuring a positive customer experience.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Excellent communication and interpersonal skills
- Ability to effectively handle customer inquiries and complaints
- Strong problem-solving abilities
- Prior experience in a customer service role
- Fluency in multiple languages is a plus
- Knowledge of automotive industry practices and terminology