Vodafone - قطر - الدوحة

توظيف: دوام كامل

Key accountabilities and decision ownership:

Be the link between sales team and SM & ASM and own the shift leader role responsibilities
Manage the Sales Floor, both shift / designed team and be the 1st level of escalation for the sales team.
Quickly responding to customer inquiries and needs and be able to compare value of our plans and services versus competitor; make sure that customer issues are followed up in a timely manner until resolved.
Acts as a Role Model: Demonstrating desired behaviours for staff including driving sales, handling difficult situations, cash and inventory management.
Effective management of churn and retention of customers
Support the store manager & assistant store manager in managing the day-to-day operations, quality of sales and compliance errors.
Support the store manager & assistant store manager in the training and development plans of the sales team
Support store manager & assistant store manager in managing the store look & feel requirements to maintain the highest level of customer TNPS.

تاريخ النشر: ٤ سبتمبر ٢٠٢٤

الناشر:

تاريخ النشر: ٤ سبتمبر ٢٠٢٤

الناشر: