As the Senior Manager Planning and Business Solutions, Cabin Services, you will define, implement and continuously refine rolling business solutions and systems strategy for the Cabin Services department to meet corporate objectives of growth and profitability, considerate of fleet and crew complexities, operational requirements and cutting edge technologies.

You will lead the design, development and implementation of manpower & resource planning, business process improvement & automation strategies and financial management for the department.

You will also drive the overall strategic selection, automation and development of IT Systems related to operations and business data analytics, in collaboration with internal / external stakeholders and, implement the associated processes.

Furthermore, you will maintain constant communication with all user groups and department managers throughout the company, building and maintaining strong relationships with stakeholders across Finance, Crew Resources, Corporate Services, Human Resources, Group Procurement and IT in order to align strategic objectives and achieve continuous improvements.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

To be successful in this role, you will possess a Bachelor’s Degree or Equivalent with a Minimum 10+ years of job-related experience. An MBA and certification / training in Project Management is also advantageous.

You will demonstrate extensive experience in the airline / aviation industry, covering business process improvements, manpower planning, project management, system development and major systems implementation. You must possess excellent interpersonal, communication and stakeholder management skills in a multicultural setting with proven planning, analytical and problem-solving skills. Business management proficiency in strategic planning, program planning, budgeting, financial analysis, resource allocation, leadership and the coordination of people and resources is be critical to the role.

About Qatar Airways Group

Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.

Qatar Airways was awarded the Airline of the Year an unprecedented 8 times - 2011, 2012, 2015, 2017, 2019, 2021, 2022 and 2024.

In 2024, Qatar Airways was awarded ‘Airline of the Year’, ‘World’s Best Business Class’, ‘World’s Best Business Airline Lounge’ and ‘Best Airline in the Middle East’.

Qatar Airways currently flies to nearly 170 destinations worldwide, connecting through its Doha hub, Hamad International Airport, the ‘World’s Best Airport’, as voted by voted by Skytrax in 2021, 2022, and 2024. In 2024, Hamad International Airport also received the ‘Best Airport in the Middle East’ accolade for 10 consecutive years, as well as ‘World’s Best Airport Shopping’ for the second year in a row.

How to apply

Please note this is a permanent position based in Doha, Qatar. If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.

This job has been sourced from an external job board.

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