Beauty Sales Specialist

lxbfYeaa - Qatar - Qatar

What you will do

Profit Financial

  • Supports selling plans to deliver sales budget
  • Carry out planogram and price change and maintain store appearance and merchandising standards
  • Monitor stock level & ensure regular replenishment of stocks
  • Conduct make overs for customers
  • Ensures proper safekeeping of all store merchandise to prevent shoplifting, damages and pilferages.
  • Monitors and updates report on product shelf life
  • Consolidates frequently asked products and recommends new SKUs to the Store Manager and submits to Program Lead.
  • Consolidates customer profile in relation to customer queries, concerns and submits to Store Manager.
  • Recommends category building activities (e.g. animations, hair and skin analysis, make over etc.)
  • Recommends relocation and meter reallocation of product display relevant to store customer profile and category performance analysis.
  • Provides information to customers on regimen building

Commercial 

  • Monitors and delivers 100% Brand Product availability
  • Monitors replenishments of stocks and product housekeeping in the selling area.
  • Cleans and Maintains make up applicators and tools.
  • Ensures highlighting and cross-selling of EXCLUSIVE products on planograms and Off Shelf Displays related to product use.
  • Checks proper implementation of promo call outs, hero display, price change etc.
  • Attends to customers’ complaints with sincerity and understanding.
  • Handle customer queries on beauty & skincare product knowledge and offer advise professionally aligned with the Brand of Service Standards.
  • Follow through on customer’s feedback and requests

Process

  • Aligns with Store Manager on submission of sales tracker
  • Maintains adherence to planogram implementation.
  • Ensures all products display in the selling area are in good condition and near expiry and damages products are pulled out from the selling area.

People

  • Plans and monitors Personal Development Plans In role development interventions. 
  • Ensures timely submission of Performance Review
  • Implements action plans for employee engagements. 
  • Strictly adheres to company policies and procedures (Code of Conduct, ROS, Data Governance). 


Skills

Required Skills to be successful

  • Good knowledge of the beauty industry and trends Retail operational skills (stock, VM, systems, cash…) Computer skills
  • Management skills
  • Empathy Customer service and results oriented Leadership and problem solving skills
  • Excellent relationship skills
  • Integrity and trust dealing with ambiguity
  • Proactive with good team spirit and able to take initiatives

 

What equips you for the role

  • Education: Diploma/ High school
  • Min 3 to 5 years of experience in retail and team management with a focus on beauty products


Post date: 23 August 2024
Publisher: Bayt
Post date: 23 August 2024
Publisher: Bayt